Manajemen Kinerja Program Layanan Rakyat Untuk Sertifikat Tanah ( Larasita) Di Kantor Pertanahan Kecamatan Aesesa Kabupaten Nagekeo
DOI:
https://doi.org/10.26618/kimap.v2i6.5420Abstrak
ABSTRACT
This study aims to describe how the performance management of the people's service program for land certificates (LARASITA) by the Land Office of Aesesa District, Nagekeo Regency. This research uses a qualitative approach with a descriptive type. The data collection technique is done by interview and documentation. Meanwhile, the selection of informants was used by purposive sampling technique. From this research, the LARASITA program performance management through the team is quite optimal. Especially in good scheduling, the team members are according to the needs in the field and the services provided by the team are quite satisfying to the community even though there are still many obstacles that the team still faces. The biggest obstacles faced were networks, hilly roads, and the most visible socialization.
Keywords: Performance management, LARASITA Program, Service Innovation
Referensi
Wibowo, Manajemen Kinerja, (Jakarta: Raja Press, 2012),
Koontz. Harold, Cyril O’donnel dan Heinz Weihrich. Manajemen : edisi kedelapan. Jilid 2 .Jakarta : Erlangga.
Moleong, J.Lexy .2005. Metodelogi penelitian Kualitatif. Bandung ; PT Remaja Rosda Karya
Pasalong, Harbani, 2012, Metode Penelitian Administrasi Publik, Bandung : Alfabeta.
Sugiyono.2008.Metode penelitian kuantitatif dan kualitatif dan R&D. Bandung : Alfabet
Siagian, Sondang P. 2004. Filsafat Admnistrasi Edisi Revisi. Jakarta : Bumi Aksara Sinambela L.P. 2006. Reformasi Pelayanan Publik, Teori, Kebijakan dan Implementasi. Jakarta: Bumi Aksara
Siswanto 2005. Pengantar Manajemen. Jakarta ; Bumi Aksara
Soekarno K, 1982.Dasar-Dasar Manajemen, Cetakan ke XIII, Jakarta :
Miswar Stoner, James A.F. (2006). Manajemen. Jilid I. Edisi Keenam. Salemba Empat, Jakarta
Suyanto, Bagong dan Sutinah.2007, Metode Penelitian Sosial, Kencana, Jakarta
Terry , George R Leslie W. Rue, 1992. Dasar-dasar manajemen, Jakarta : PT Bumi Aksara
Terry, G.R.. 2011. Prinsip-Prinsip Manajemen. Jakarta : Bumi Aksara
Winardi. 1979. Asas-Asas Manajemen. Bandung : ALUMNI.
Unduhan
Diterbitkan
Terbitan
Bagian
Lisensi
In the event that the article is accepted by the Editorial Team of KIMAP: Scientific Review of Public Administration, with registration number ISSN 2746-0460 (online) and there is a decision to publish the article, the copyright of the article passes to KIMAP: Scientific Review of Public Administration, with registration number ISSN 2746-0460 (online).
The Department of Public Administration, Faculty of Social and Political Sciences, Universitas Muhammadiyah Makassar in collaboration with the Indonesian Association for Public Administration (IAPA) as the publisher of the Scientific Review of Public Administration, with registration number ISSN 2746-0460 (online) holds the copyright to all articles published in this journal.
The Department of Public Administration, Faculty of Social and Political Sciences, University of Muhammadiyah Makassar in collaboration with the Indonesian Association for Public Administration (IAPA) has the right to reproduce and distribute this article and the author is not allowed to republish the same article that has been published in this journal.
Manuscript Authenticity and Copyright Statement can be downloaded: Click Here
After filling out the statement, please send it via email: kimap@unismuh.ac.id