INOVASI PELAYANAN PUBLIK BERBASIS WEBSITE SIKARANNUANG DI KANTOR KECAMATAN PANAKKUKANG KOTA MAKASSAR

Authors

  • Hazanatul Adawiyah Universitas Muhammadiyah Makassar
  • Nur Wahid Universitas Muhammadiyah Makassar
  • Ahmad Taufik Universitas Muhammadiyah Makassar

DOI:

https://doi.org/10.26618/kimap.v5i1.14060

Abstract

This study aims to find out how effective the Sikarannuang Website is in the Panakkukang District Office, Makassar City. This study uses a qualitative method with a descriptive type. The results of this research can be seen from the Relative Adventage Aspect (plus value), which shows that the Sikarannuang Website has more value compared to before and can be accessed anytime and anywhere. From the Compatibility aspect, it shows that the Sikarannuang Website is in accordance with what the community needs, namely improving public services. In terms of complexity, it shows that the Sikarannuang Website is usually constrained by networks and people who don't understand the use of cellphones. In terms of Observability, it shows that the Sikarannuang Website is easy to understand because it has a simple and easy-to-understand display. In terms of Triability (can be tried), it shows that the Sikarannuang Website is proven to be tried

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Published

2024-02-18

Issue

Vol. 5 No. 1 (2024): Februari 2024

Section

Articles

License

In the event that the article is accepted by the Editorial Team of KIMAP: Scientific Review of Public Administration, with registration number ISSN 2746-0460 (online) and there is a decision to publish the article, the copyright of the article passes to KIMAP: Scientific Review of Public Administration, with registration number ISSN 2746-0460 (online).

The Department of Public Administration, Faculty of Social and Political Sciences, Universitas Muhammadiyah Makassar in collaboration with the Indonesian Association for Public Administration (IAPA) as the publisher of the Scientific Review of Public Administration, with registration number ISSN 2746-0460 (online) holds the copyright to all articles published in this journal.

The Department of Public Administration, Faculty of Social and Political Sciences, University of Muhammadiyah Makassar in collaboration with the Indonesian Association for Public Administration (IAPA) has the right to reproduce and distribute this article and the author is not allowed to republish the same article that has been published in this journal.

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