ETIKA BIROKRASI DALAM PELAYANAN PUBLIK DI KANTOR CAMAT DUAMPANUA KABUPATEN PINRANG

Authors

  • Muawia Harris Universitas Muhammadiyah Makassar
  • Anwar Parawangi Universitas Muhammadiyah Makassar
  • Nurbiah Tahir Universitas Muhammadiyah Makassar

DOI:

https://doi.org/10.26618/kimap.v4i3.11486

Abstract

This study aims to determine the Bureaucratic Ethics in Public Services at the Duampanua Sub-District Office, Pinrang Regency. This research uses qualitative research with case study type. Data collection techniques used observation, interviews and documentation. Research informants amounted to 12 people. Validation of data through triangulation of sources, techniques and time, then analyzed through data reduction, data presentation and drawing conclusions. The results showed that the Bureaucratic Ethics that existed or was applied by the sub-district office were not in accordance with 1) Standardization and formalization, namely there were still many employees who did not follow the SOP. 2) Division of work and specialization, namely the placement of employees is not in accordance with their abilities. 3) Hierarchy of authority, namely the absence of written sanctions related to violations. 4) professionalization, ie there are no specific criteria for position placement. 5) Written documents, namely the filing system still needs improvement.

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Published

2023-09-28

Issue

Vol. 4 No. 3 (2023): Juni 2023

Section

Articles

License

In the event that the article is accepted by the Editorial Team of KIMAP: Scientific Review of Public Administration, with registration number ISSN 2746-0460 (online) and there is a decision to publish the article, the copyright of the article passes to KIMAP: Scientific Review of Public Administration, with registration number ISSN 2746-0460 (online).

The Department of Public Administration, Faculty of Social and Political Sciences, Universitas Muhammadiyah Makassar in collaboration with the Indonesian Association for Public Administration (IAPA) as the publisher of the Scientific Review of Public Administration, with registration number ISSN 2746-0460 (online) holds the copyright to all articles published in this journal.

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