STRATEGI IMPLEMENTASI SMART GOVERNANCE DI KOTA MAKASSAR (STUDI KASUS PADA PROGRAM RINDU CAPIL DINAS KEPENDUDUKAN DAN CATATAN SIPIL)
DOI:
https://doi.org/10.26618/kjap.v7i3.6175Abstract
Abstact
The development of increasingly smart technology makes theconcept smart not only applied to various devices, but to various systems or arrangements. One of them that sticks out lately is theconcept smart city. Smart governance is the spearhead ofplanning smart city. The focus of the study in this research is smart governance, where smart governance has implications for improving the quality of public services by utilizing information technology so that its implementation is more efficient and better by looking atimplementation strategies smart governance ranging from legislation, technology use, vision, and collaboration. To answer the research questions used qualitative research approaches and methods with descriptive analysis. The results of the study indicate that the level ofimplementation strategy smart governance at the Makassar City Population and Civil Registration Service has not yet fully run optimally.
Keywords: Smart City, Smart Governance, Strategy, Implementation
Abstark
Perkembangan teknologi yang semakin pintar membuat konsep smart tak hanya diterapkan pada berbagai perangkat, tetapi pada berbagai sistem atau tatanan. Salah satunya yang mencuat akhir-akhir ini adalah konsep smart city. Smart governance merupakan ujung tombak perencanaan smart city. Adapun fokus kajian dalam penelitian ini adalah smart governance, dimana smart governance berimplikasi pada peningkatan kualitas pelayanan publik dengan memanfaatkan teknologi informasi sehingga pelaksanaannya lebih efisien dan lebih baik dengan melihat strategi implementasi smart governace mulai dari legislasi, penggunaan teknologi, visi, dan kolaboratif. Untuk menjawab pertanyaan penelitian ini digunakan pendekatan dan metode penelitian kualitatif dengan analisis deskriptif. Hasil penelitian menunjukkan bahwa tingkat startegi implemetasi smart governance di Dinas Kependudukan dan Catatan Sipil Kota Makassar belum sepenuhnya berjalan dengan optimal.
Kata Kunci : Smart City, Smart Governance, Strategi, Implementasi
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