ETIKA BIROKRASI DALAM PEMBUATAN E-KTP PADA DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN PINRANG
DOI:
https://doi.org/10.26618/kimap.v5i5.16293Keywords:
Ethics, Bureaucracy, e-KTPAbstract
This research aims to determine the ethics in e-KTP making services at the Pinrang Regency Population and Civil Registration Service Office. This research uses a research method with a qualitative approach using data obtained through observation, interviews and documentation at the Pinrang Regency Population and Civil Registration Office. This research was conducted for approximately 2 months. It is hoped that the results of the research will provide an in-depth understanding of ethics in e-KTP making services at the Pinrang Regency Population and Civil Registration Service Office in terms of 4 (four) aspects of research observation which include efficiency, impersonal, personal system, responsibility. It is hoped that this research can be used as input for government officials in efforts to improve bureaucratic ethics in serving the community and provide a contribution of knowledge for future researchers.References
Abdussamad, H. Z., & Sik, M. S. (2021). Metode Penelitian Kualitatif. Books.Google.Com.
Engster, D. (2020). A Public Ethics Of Care For Policy Implementation. American Journal Of Political Science, 64(3), 621–633.
Ilhamsyah, P., & Nuhari, I. (2024). Reformasi Birokrasi Di Indonesia: Dampak Dan Tantangan Dalam Implementasi Administrasi Publik Yang Efektif. Jurnal Cahaya Mandalika ISSN 2721-4796 (Online), 5(2), 1463–1476.
Ismiyarto, I. (2016). “Etika Dan Penyelenggaraan Pelayanan Publik.” Suara Khatulistiwa.
Maisarah, Rizqa. (2020). “Hubungan Etika Birokrat Dengan Pelayanan Pajak Kendaraan Bermotor Di Kantor Samsat Aceh Besar.”
M, A. P., & Ismail, A. M. I. (2022). Penerapan Etika Admnistrasi Publik Melalui Pelaksanaan Tugas Pelayanan Birokrat. Meraja Journal, 4(3), 3–19. Https://Doi.Org/10.33080/Mrj.V4i3.189
Mistilasari, I., Hidayat, A., & Maolani, D. Y. (2023). Efektivitas Sistem Pelayanan Perekaman Kartu Tanda Penduduk Elektronik (E-KTP) Pada Kantor Kecamatan Cicalengka. Al Qalam: Jurnal Ilmiah Keagamaan Dan Kemasyarakatan, 16(6), 2462. Https://Doi.Org/10.35931/Aq.V16i6.1745
Sawir, M. (2020). Birokrasi Pelayanan Publik Konsep, Teori, Dan Aplikasi. Books.Google.Com.
Sellang, K., Sos, S., Jamaluddin, D. R. H., Sos, S., & ... (2022). Strategi Dalam Peningkatan Kualitas Pelayanan Publik Dimensi, Konsep, Indikator Dan Implementasinya. Books.Google.Com.
Sri, Y. (2021). Pengaruh Kualitas Pelayanan Terhadap Kepuasaan Masyarakat (Studi Kasus Pelayanan E-Ktp Pada Dinas Kependudukan Dan Catatan Sipil …. Repository.Ummat.Ac.Id.
Susanty, Y. (2011). Penerapan Etika Dalam Penyelenggaraan Pelayanan Publik. Jurnal Wacana Kerja, 14(1), 80–95. Http:Jwk.Bandung.Lan.Go.Id/Ojs/Index.Php/Jwk/Article/View/300, 2011.
Wajong, M. A. P. (2020). “Tugas Dan Wewenang Komisi Aparatur Sipil Negara Menurut Undang-Undang Nomor 5 Tahun 2014 Tentang Aparatur Sipil Negara.” Lex Administratum.
Downloads
Published
Issue
Section
License
In the event that the article is accepted by the Editorial Team of KIMAP: Scientific Review of Public Administration, with registration number ISSN 2746-0460 (online) and there is a decision to publish the article, the copyright of the article passes to KIMAP: Scientific Review of Public Administration, with registration number ISSN 2746-0460 (online).
The Department of Public Administration, Faculty of Social and Political Sciences, Universitas Muhammadiyah Makassar in collaboration with the Indonesian Association for Public Administration (IAPA) as the publisher of the Scientific Review of Public Administration, with registration number ISSN 2746-0460 (online) holds the copyright to all articles published in this journal.
The Department of Public Administration, Faculty of Social and Political Sciences, University of Muhammadiyah Makassar in collaboration with the Indonesian Association for Public Administration (IAPA) has the right to reproduce and distribute this article and the author is not allowed to republish the same article that has been published in this journal.
Manuscript Authenticity and Copyright Statement can be downloaded: Click Here
After filling out the statement, please send it via email: kimap@unismuh.ac.id