PENGARUH TATA KELOLA ADMINISTRASI DESA TERHADAP TINGKAT KEPUASAN MASYARAKAT DI DESA UMPUNGENG, KECAMATAN LALABATA, KABUPATEN SOPPENG

Penulis

  • Rifalni Dwijayanti Universitas Muhammadiyah Makassar
  • Muhammadiah Muhammadiah Universitas Muhammadiyah Makassar
  • Ihyani Malik Universitas Muhammadiyah Makassar

DOI:

https://doi.org/10.26618/kimap.v5i5.16280

Kata Kunci:

Collaborative governance, public satisfaction, public services

Abstrak

This research aims to evaluate the influence of governance on the level of community satisfaction in Umpungeng Village. Utilizing quantitative methods, the results demonstrate that the impact of governance can be categorized as highly positive. Respondent analysis reveals that the reliability variable scores at 81%, while the independence variable scores at 70%. Through simple linear regression analysis, it was identified that variables X4 (responsibility) and Y4 (assurance) exert a strong influence, with an F value of 21.462 and a significance level of 0.000. These findings support the acceptance of the alternative hypothesis (H1) and the rejection of the null hypothesis (H0). In the regression equation, the constant value is 8.061, and the responsibility value (X4) is 0.553. Further analysis indicates that the independence variable (X4) holds a notably strong influence, with a Beta Standardized Coefficients value of 0.81 or 81%. The conclusion drawn from this research is that governance significantly impacts community satisfaction, particularly when associated with physical aspects.

Referensi

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Unduhan

Diterbitkan

2024-10-29

Terbitan

Vol 5 No 5 (2024): Oktober 2024

Bagian

Articles

Lisensi

In the event that the article is accepted by the Editorial Team of KIMAP: Scientific Review of Public Administration, with registration number ISSN 2746-0460 (online) and there is a decision to publish the article, the copyright of the article passes to KIMAP: Scientific Review of Public Administration, with registration number ISSN 2746-0460 (online).

The Department of Public Administration, Faculty of Social and Political Sciences, Universitas Muhammadiyah Makassar in collaboration with the Indonesian Association for Public Administration (IAPA) as the publisher of the Scientific Review of Public Administration, with registration number ISSN 2746-0460 (online) holds the copyright to all articles published in this journal.

The Department of Public Administration, Faculty of Social and Political Sciences, University of Muhammadiyah Makassar in collaboration with the Indonesian Association for Public Administration (IAPA) has the right to reproduce and distribute this article and the author is not allowed to republish the same article that has been published in this journal.

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