AKUNTABILITAS PELAYANAN PUBLIK DALAM PEMBUATAN TANDA NOMOR KENDARAAN BERMOTOR DI KANTOR SAMSAT KABUPATEN SINJAI

Authors

  • Nurhidayah Nurhidayah Universitas Muhammadiyah Makassar
  • Amir Muhiddin Universitas Muhammadiyah Makassar
  • Nurbiah Tahir Universitas Muhammadiyah Makassar

DOI:

https://doi.org/10.26618/kimap.v4i4.12029

Abstract

 The purpose of this study is to find out how public service accountability in the making of the auto sign number in sinjai county's samsat office. The type of case study that will provide an overview or a detailed phenomenon. Data collection with observation, interviews, documentation. Research conducted at sinjai county's samsat office on public service accountability are four criteria: procedures, costs, time frame, and responsiveness. According to the results, public service accountability in the sign for the motor vehicle number (TNKB) in sinjai county's samsat office has been well under way and is implementing the prime service procedure of SOP, While there are still a few constrakes such as the cost tariffs and the lack of attention to the target, the samsat office in sinjai district is currently assessed, according to the rules set in sinjai district's samsat area.

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Published

2023-11-03

Issue

Vol. 4 No. 4 (2023): Agustus 2023

Section

Articles

License

In the event that the article is accepted by the Editorial Team of KIMAP: Scientific Review of Public Administration, with registration number ISSN 2746-0460 (online) and there is a decision to publish the article, the copyright of the article passes to KIMAP: Scientific Review of Public Administration, with registration number ISSN 2746-0460 (online).

The Department of Public Administration, Faculty of Social and Political Sciences, Universitas Muhammadiyah Makassar in collaboration with the Indonesian Association for Public Administration (IAPA) as the publisher of the Scientific Review of Public Administration, with registration number ISSN 2746-0460 (online) holds the copyright to all articles published in this journal.

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