PENERAPAN PELAYANAN PAJAK KENDARAAN BERMOTOR RODA DUA DI SISTEM ADMINISTRASI MANUNGGAL SATU ATAP (SAMSAT) KOTA MAKASSAR

Authors

  • Ikmawati Ikmawati Universitas Muhammadiyah Makassar
  • Abdul Mahsyar Universitas Muhammadiyah Makassar
  • Sitti Rahmawati Arfah Universitas Muhammadiyah Makassar

DOI:

https://doi.org/10.26618/kimap.v4i2.11325

Abstract

The purpose of this study was to describe and explain the Application of motorcycle Tax Services in the One-Stop One-Stop Administration (Samsat) Makassar City. This study used a qualitative descriptive method by conducting data collection techniques through observation and interviews. The data obtained from the results of this study were reviewed using data reduction techniques, data presentation and conclusion. completion, Service Fees, Service Products, Providing Facilities and Infrastructure and Competence of Service Officers. In the application of the services provided by the Makassar City Samsat, it provided public services in accordance with the Operational Standards set by the Makassar City Samsat so as to provide the best service to the taxpayer community.

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Published

2023-08-13

Issue

Vol. 4 No. 2 (2023): April 2023

Section

Articles

License

In the event that the article is accepted by the Editorial Team of KIMAP: Scientific Review of Public Administration, with registration number ISSN 2746-0460 (online) and there is a decision to publish the article, the copyright of the article passes to KIMAP: Scientific Review of Public Administration, with registration number ISSN 2746-0460 (online).

The Department of Public Administration, Faculty of Social and Political Sciences, Universitas Muhammadiyah Makassar in collaboration with the Indonesian Association for Public Administration (IAPA) as the publisher of the Scientific Review of Public Administration, with registration number ISSN 2746-0460 (online) holds the copyright to all articles published in this journal.

The Department of Public Administration, Faculty of Social and Political Sciences, University of Muhammadiyah Makassar in collaboration with the Indonesian Association for Public Administration (IAPA) has the right to reproduce and distribute this article and the author is not allowed to republish the same article that has been published in this journal.

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