INOVASI PELAYANAN PUBLIK MELALUI SISTEM INFORMASI DAN APLIKASI PERIZINAN BERBASIS ONLINE SINGLE SUBMISSION (SIAP BOSS) DI DPMPTSP KABUPATEN PINRANG

Authors

  • Aulia Febrianty Darwis Universitas Muhammadiyah Makassar
  • Ihyani Malik Universitas Muhammadiyah Makassar
  • Haerana Haerna Universitas Muhammadiyah Makassar

DOI:

https://doi.org/10.26618/kimap.v3i6.10498

Abstract

This research was conducted to determine the Public Service Innovation Through Information Systems and Licensing Applications Based on Online Single Submission (SIAP BOSS) in DPMPTSP Pinrang Regency. This research used a qualitative approach with a qualitative descriptive type of research. The data sources in this study consist of primary data and secondary data. Data collection techniques using the method of observation, interviews, and documentation studies with the number of informants as many as 5 people. The results showed that the SIAP BOSS Application Innovation based on Stephen Robbins' Innovation Theory had fulfilled the aspects of Innovation (1) The SIAP BOSS application has its characteristics based on Ideas, Programs, Systems and Possible results to be achieved in the Application; 2) Having the characteristics or elements of novelty, the SIAP BOSS Application Innovation has the Characteristics and Elements of Novelty in its Application (3) Through a planned program, the SIAP BOSS Application Innovation has gone through a planned program with three stages, namely Planning, Implementation and Evaluation; (4) Have a purpose. The SIAP BOSS Application Innovation has a goal in making it in service to the community.

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Published

2023-04-09

Issue

Vol. 3 No. 6 (2022): Desember 2022

Section

Articles

License

In the event that the article is accepted by the Editorial Team of KIMAP: Scientific Review of Public Administration, with registration number ISSN 2746-0460 (online) and there is a decision to publish the article, the copyright of the article passes to KIMAP: Scientific Review of Public Administration, with registration number ISSN 2746-0460 (online).

The Department of Public Administration, Faculty of Social and Political Sciences, Universitas Muhammadiyah Makassar in collaboration with the Indonesian Association for Public Administration (IAPA) as the publisher of the Scientific Review of Public Administration, with registration number ISSN 2746-0460 (online) holds the copyright to all articles published in this journal.

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